Most of IBM and certainly z/OS as a product use a requirements system on the internet called RFE – Request For Enhancements. The RFE web site is here:
www.ibm.com/developerworks/rfe
If you navigate to the RFE website you can see some of the information without having any identification at all. But to submit an RFE you will need a developer works ID. This is similar to or identical to your IBM ID (for those not working for IBM). z/OS RFE’s are under Servers and System Software, then under z Software, and then under z/OS. Within the z/OS category are most of the shipped components of z/OS. Occasionally there are components that are shared with other operating systems which are elevated to a peer of z/OS under system software.
You can search through the RFE’s and ‘vote’ on ones you ‘like’ or you can add them to your personal watchlist (which allows you to track these requirements more closely). If you open an RFE you have 24 hours to edit it before it is officially submitted. Within a month or two you will get an initial response. Occasionally the requirement is missed and then you can contact someone like me to chase it down.
Many requirements end up in a code of ‘uncommitted candidate’, unfortunately there is no state like long range consideration. As developers of z/OS we have a product over 50 years old and frequently requirements are valid but they just aren’t in an area where we will be doing work for the next several years. Again here if a requirement is very critical you are encouraged to get a hold of someone like me to help determine if we can implement that function in the time you really need it.
The RFE system is also connected to SHARE’s requirement system. If you are a SHARE member you may find that the weight of more customers will help your requirement along. When a SHARE requirement is submitted to IBM it comes into the RFE system and is viewed with a little more focus than a non-SHARE requirement.
Each release of z/OS we strive to implement as many customer requirements as we can but the number we receive far exceeds our ability to deliver them. The more customer feedback we have though helps us to understand the pain points that are out there and helps us to focus on the requirements that will bring the most bang for the buck.
I would encourage you to open requirements in RFE you might be surprised at your ability to influence the direction of the operating system and the platform.